RippleCore Coverage of ESG Social Framework OnePager

Executive Summary

This document maps RippleCore's platform features against the ESG Social Framework OnePager requirements, showing which aspects of the social impact framework are currently supported by the platform.

Overall Coverage: ~60%

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1. What the "S" in ESG Means

OnePager: "The Social pillar measures fairness, safety, wellbeing, and responsible behaviour throughout the business."

RippleCore Coverage: ✅ FULLY COVERED

• Fairness & Wellbeing: Kindness & Recognition module + Wellbeing surveys
• Safety: Volunteer verification (QR/GPS check-in) + Wellbeing crisis pathways
• Responsible Behaviour: Multi-tier verification system + Compliance frameworks

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2. Core Social Responsibilities

Employees

OnePager: Fair pay, health/safety, training, DEI, workers' rights, feedback, retention

RippleCore Coverage: ✅ MOSTLY COVERED

• Health/Safety/Wellbeing: Wellbeing surveys (max 12/year) with AI sentiment analysis
• Training: ❌ Not directly tracked
• DEI: ❌ Not directly addressed
• Feedback/Retention: Kindness recognition system + Wellbeing surveys
• Workers' Rights: Compliance frameworks (Modern Slavery, Section 172)

Customers

OnePager: Safe products/services, data protection, ethical marketing, complaint handling

RippleCore Coverage: ❌ NOT COVERED

• No customer feedback or complaint tracking modules
• Data protection handled via GDPR compliance but not measured as evidence

Communities

OnePager: Positive economic contribution, volunteering, community engagement, minimizing impacts

RippleCore Coverage: ✅ WELL COVERED

• Volunteering: Dedicated Volunteer Management System with QR/GPS verification
• Community Engagement: Donation tracking + All We Can global impact connection
• Economic Contribution: Volunteer hours + donation evidence for compliance

Supply Chain & Contractors

OnePager: Ethical sourcing, modern slavery prevention, human rights, supplier audits

RippleCore Coverage: ❌ NOT COVERED

• No supplier management or audit tracking modules
• Modern slavery mentioned in compliance frameworks but not actively measured

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3. Monitoring the Social Pillar (KPIs)

Employee KPIs

OnePager: Staff turnover, absence/sickness rates, H&S incidents, training hours, diversity, satisfaction

RippleCore Coverage: ⚠️ PARTIALLY COVERED

• Satisfaction: Wellbeing surveys with sentiment analysis
• H&S Incidents: ❌ Not directly tracked
• Training Hours: ❌ Not tracked
• Turnover/Absence: ❌ Not tracked
• Diversity: ❌ Not measured

Customer KPIs

OnePager: NPS, complaints/resolution time, product safety issues, data breaches

RippleCore Coverage: ❌ NOT COVERED

• No customer metrics tracking

Supply Chain KPIs

OnePager: % suppliers meeting standards, audits completed, modern slavery assessments

RippleCore Coverage: ❌ NOT COVERED

• No supply chain monitoring

Community KPIs

OnePager: Local hiring %, volunteering hours, community contributions

RippleCore Coverage: ✅ WELL COVERED

• Volunteering Hours: Core feature with verification tiers
• Community Contributions: Donation tracking + global impact metrics
• Local Hiring: ❌ Not specifically tracked

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4. Policies and Governance

OnePager: Health & Safety, EDI, GDPR, Modern Slavery, Supplier Code, Community engagement policies

RippleCore Coverage: ⚠️ INDIRECTLY COVERED

• Compliance Frameworks: Modern Slavery, GDPR compliance through evidence packaging
• Governance: Admin portal for organization settings and license management
• Policies: Not directly managed, but compliance evidence supports policy demonstration

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5. Data, Risks, and Reporting

OnePager: Monthly H&S data, quarterly HR dashboard, annual surveys, supplier audits

RippleCore Coverage: ✅ WELL COVERED

• Data Collection: Automated through evidence modules
• Reporting: One-click evidence generation for multiple frameworks
• Risk Assessment: Wellbeing predictive analytics + verification tiers
• Annual Reporting: Compliance-ready packages for CSRD, B-Corp, etc.

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6. Annual Improvements

OnePager: Update training plans, refresh risk assessments, supplier reviews, community projects

RippleCore Coverage: ⚠️ PARTIALLY COVERED

• Risk Assessments: Ongoing through wellbeing monitoring
• Community Projects: Donation and volunteer tracking enables measurement
• Training Plans: ❌ Not directly supported
• Supplier Reviews: ❌ Not supported

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7. Simple Summary

OnePager: Monitor KPIs, maintain policies, collect data regularly, assess risks, report progress

RippleCore Coverage: ✅ CORE STRENGTH

• Monitor KPIs: Evidence modules track key social impact metrics
• Collect Data: Automated, verified data collection
• Assess Risks: Multi-tier verification + AI analytics
• Report Progress: One-click compliance reports

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Coverage Summary

✅ Well Covered Areas (60%+):

• Community Impact: Volunteering and donations (core platform features)
• Employee Wellbeing: Surveys and kindness recognition
• Compliance Reporting: Multiple frameworks supported
• Data Collection: Automated, verified evidence gathering
• Risk Management: Verification tiers and predictive analytics

❌ Not Covered Areas (0%):

• Customer Experience: No NPS, complaints, or product safety tracking
• Supply Chain: No supplier audits or ethical sourcing measurement
• HR Metrics: Training hours, turnover rates, diversity metrics
• Operational Safety: H&S incidents, absence rates
• Policy Management: No direct policy tracking or management

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Platform Strengths & Gaps

Core Strengths:

RippleCore excels at internal culture and external community impact through employee participation and verification technologies.

Key Gaps:

• Customer Relationships: Missing customer feedback and experience tracking
• Supply Chain Responsibility: No supplier monitoring or ethical sourcing
• Comprehensive HR Analytics: Limited operational metrics and diversity tracking

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Recommendations for Enhancement

1. Add Customer Feedback Module for NPS and complaint tracking
2. Implement Supply Chain Portal for supplier audits and ethical sourcing
3. Expand HR Analytics to include training, turnover, and diversity metrics
4. Develop Policy Management Tools for governance and compliance tracking

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Conclusion

RippleCore provides strong coverage of community impact and employee wellbeing aspects of the ESG Social framework, with robust verification and compliance reporting capabilities. The platform serves as an effective technical enabler for social impact measurement, though gaps in customer and supply chain monitoring represent opportunities for future development.

Analysis Date: November 2025 Coverage: ~60% of ESG Social Framework OnePager requirements