PRD vs ESG Social Framework OnePager: Comparative Analysis

Executive Summary

This analysis compares RippleCore's Product Requirements Document (PRD) with the ESG Social Framework OnePager to understand how the platform addresses social impact measurement and ESG compliance requirements for UK SMEs.

Key Findings:

• RippleCore covers ~60% of the OnePager's social impact framework
• Strongest coverage in community impact and employee wellbeing
• Gaps in customer experience and supply chain monitoring
• Platform serves as technical enabler for the business framework

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Document Comparison Overview

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Detailed Coverage Analysis

1. What the "S" in ESG Means

OnePager: "The Social pillar measures fairness, safety, wellbeing, and responsible behaviour throughout the business."

RippleCore Coverage: ✅ FULLY COVERED

• Fairness & Wellbeing: Kindness & Recognition module + Wellbeing surveys
• Safety: Volunteer verification (QR/GPS check-in) + Wellbeing crisis pathways
• Responsible Behaviour: Multi-tier verification system + Compliance frameworks

2. Core Social Responsibilities

Employees

OnePager: Fair pay, health/safety, training, DEI, workers' rights, feedback, retention

RippleCore Coverage: ✅ MOSTLY COVERED

• Health/Safety/Wellbeing: Wellbeing surveys (max 12/year) with AI sentiment analysis
• Training: Not directly tracked (gap)
• DEI: Not directly addressed (gap)
• Feedback/Retention: Kindness recognition system + Wellbeing surveys
• Workers' Rights: Compliance frameworks (Modern Slavery, Section 172)

Customers

OnePager: Safe products/services, data protection, ethical marketing, complaint handling

RippleCore Coverage: ❌ NOT COVERED

• No customer feedback or complaint tracking modules
• Data protection handled via GDPR compliance but not measured as evidence

Communities

OnePager: Positive economic contribution, volunteering, community engagement, minimizing impacts

RippleCore Coverage: ✅ WELL COVERED

• Volunteering: Dedicated Volunteer Management System with QR/GPS verification
• Community Engagement: Donation tracking + All We Can global impact connection
• Economic Contribution: Volunteer hours + donation evidence for compliance

Supply Chain & Contractors

OnePager: Ethical sourcing, modern slavery prevention, human rights, supplier audits

RippleCore Coverage: ❌ NOT COVERED

• No supplier management or audit tracking modules
• Modern slavery mentioned in compliance frameworks but not actively measured

3. Monitoring the Social Pillar (KPIs)

Employee KPIs

OnePager: Staff turnover, absence/sickness rates, H&S incidents, training hours, diversity, satisfaction

RippleCore Coverage: ⚠️ PARTIALLY COVERED

• Satisfaction: Wellbeing surveys with sentiment analysis
• H&S Incidents: Not directly tracked (gap)
• Training Hours: Not tracked (gap)
• Turnover/Absence: Not tracked (gap)
• Diversity: Not measured (gap)

Customer KPIs

OnePager: NPS, complaints/resolution time, product safety issues, data breaches

RippleCore Coverage: ❌ NOT COVERED

• No customer metrics tracking

Supply Chain KPIs

OnePager: % suppliers meeting standards, audits completed, modern slavery assessments

RippleCore Coverage: ❌ NOT COVERED

• No supply chain monitoring

Community KPIs

OnePager: Local hiring %, volunteering hours, community contributions

RippleCore Coverage: ✅ WELL COVERED

• Volunteering Hours: Core feature with verification tiers
• Community Contributions: Donation tracking + global impact metrics
• Local Hiring: Not specifically tracked (gap)

4. Policies and Governance

OnePager: Health & Safety, EDI, GDPR, Modern Slavery, Supplier Code, Community engagement policies

RippleCore Coverage: ⚠️ INDIRECTLY COVERED

• Compliance Frameworks: Modern Slavery, GDPR compliance through evidence packaging
• Governance: Admin portal for organization settings and license management
• Policies: Not directly managed, but compliance evidence supports policy demonstration

5. Data, Risks, and Reporting

OnePager: Monthly H&S data, quarterly HR dashboard, annual surveys, supplier audits

RippleCore Coverage: ✅ WELL COVERED

• Data Collection: Automated through evidence modules
• Reporting: One-click evidence generation for multiple frameworks
• Risk Assessment: Wellbeing predictive analytics + verification tiers
• Annual Reporting: Compliance-ready packages for CSRD, B-Corp, etc.

6. Annual Improvements

OnePager: Update training plans, refresh risk assessments, supplier reviews, community projects

RippleCore Coverage: ⚠️ PARTIALLY COVERED

• Risk Assessments: Ongoing through wellbeing monitoring
• Community Projects: Donation and volunteer tracking enables measurement
• Training Plans: Not directly supported (gap)
• Supplier Reviews: Not supported (gap)

7. Simple Summary

OnePager: Monitor KPIs, maintain policies, collect data regularly, assess risks, report progress

RippleCore Coverage: ✅ CORE STRENGTH

• Monitor KPIs: Evidence modules track key social impact metrics
• Collect Data: Automated, verified data collection
• Assess Risks: Multi-tier verification + AI analytics
• Report Progress: One-click compliance reports

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Coverage Summary

Strengths (Well Covered - 60%+):

• Community Impact: Volunteering and donations (core platform features)
• Employee Wellbeing: Surveys and kindness recognition
• Compliance Reporting: Multiple frameworks supported (B-Corp, CSRD, UN SDGs, etc.)
• Data Collection: Automated, verified evidence gathering
• Risk Management: Verification tiers and predictive analytics

Gaps (Not Covered - 0%):

• Customer Experience: No NPS, complaints, or product safety tracking
• Supply Chain: No supplier audits or ethical sourcing measurement
• HR Metrics: Training hours, turnover rates, diversity metrics
• Operational Safety: H&S incidents, absence rates
• Policy Management: No direct policy tracking or management

Overall Coverage: ~60%

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Strategic Implications

Platform Positioning

RippleCore excels at internal culture and external community impact but has gaps in customer relationships and supply chain responsibility. The platform is strongest where it can leverage employee participation and verification technologies.

Recommended Enhancements

1. Customer Feedback Module: Add NPS tracking and complaint management
2. Supply Chain Portal: Supplier audit and ethical sourcing verification
3. HR Analytics Dashboard: Training hours, turnover, diversity metrics
4. Policy Management: Digital policy library with compliance tracking

Business Value

The platform serves as the technical enabler for the social impact framework described in the OnePager. It transforms manual compliance processes into automated, verified evidence collection, making ESG reporting accessible to SMEs.

Integration Opportunities

• Use OnePager content as onboarding material for new users
• Reference OnePager KPIs in platform dashboards and reporting
• Position RippleCore as the "implementation tool" for the OnePager framework

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Conclusion

RippleCore provides strong coverage of community impact and employee wellbeing aspects of the ESG Social framework, with robust verification and compliance reporting capabilities. However, gaps in customer experience and supply chain monitoring represent opportunities for platform expansion.

The combination of the OnePager's business framework and RippleCore's technical implementation creates a comprehensive solution for social impact measurement and ESG compliance.

Analysis Date: November 2025 Documents Analyzed:

• RippleCore PRD v4.1 (prd.md)
• ESG Social Framework OnePager (ESG_Social_Framework_OnePager.md)