Runbooks
Operational procedures and incident response guides for system maintenance and disaster recovery
Runbooks
Operational procedures and incident response guides for system maintenance and disaster recovery
Overview
This section contains operational runbooks for critical system procedures, incident response, and disaster recovery scenarios. These documents provide step-by-step instructions for maintaining system reliability and responding to incidents.
Available Runbooks
Disaster Recovery Runbook
Purpose: Complete system recovery procedures for catastrophic failures
- RTO: 2 hours (Recovery Time Objective)
- RPO: 24 hours (Recovery Point Objective)
- Scope: Full infrastructure restoration including databases, applications, and data
Read the Disaster Recovery Runbook →
Runbook Standards
All runbooks follow these standards:
- Step-by-step procedures with clear prerequisites
- Contact information for escalation paths
- Recovery objectives (RTO/RPO) clearly defined
- Testing requirements with last tested dates
- Version control with change tracking
Emergency Contacts
| Role | Name | Phone | Slack | |
|---|---|---|---|---|
| Primary On-Call | [Your Name] | +1-XXX-XXX-XXXX | oncall@your-domain.com | @oncall |
| Secondary On-Call | [Backup Name] | +1-XXX-XXX-XXXX | backup@your-domain.com | @backup |
| DevOps Lead | [DevOps Lead] | +1-XXX-XXX-XXXX | devops@your-domain.com | @devops-lead |
Maintenance Windows
Scheduled Maintenance: Every Sunday 02:00-04:00 UTC Emergency Maintenance: As needed with 24-hour notice Change Approval: Required for all production changes
Testing Requirements
- Quarterly DR Drills: Full disaster recovery simulation
- Monthly Runbook Reviews: Update contact information and procedures
- Annual Full Test: Complete infrastructure rebuild from backups